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FAQ
We specialize in embroidering a variety of items, including robes, towels, plush animals, throw blankets, books, and more. If you have a custom request, feel free to contact us!
Processing times vary based on the complexity of your order. Standard orders typically take [3] business days, while custom and personalized items may take longer. Once shipped, delivery times depend on your selected shipping method.
Since personalized and custom-embroidered items are made specifically for you, they are non-refundable unless there is a defect or an error on our part. Please review your customization details carefully before placing your order. See Refund Policy for further information.
Yes! We offer bulk embroidery services for businesses, events, and special occasions. Contact us for pricing and customization options. email: contact@sendcustomgifts.com
To maintain the quality of your embroidered items for most clothing items, we recommend washing them in cold water on a gentle cycle and air drying or using low heat. Avoid ironing directly on the embroidery. Please review care tags directly on products.